Shipping policy

Last Updated: June 2025

At Wantara, every scarf is made with care and shipped with the same attention. This page covers everything you need to know about how and when your order gets to you.

Order Processing Time

All Wantara scarves are made in-house and personalized specifically for you. Because every piece is custom-crafted, we require a processing period before your order is dispatched.

Standard Processing Time: 3 to 5 business days
Extended Processing Time: Up to 5 to 8 business days during high-volume or peak periods
Business Days: Monday through Friday
Excluded from Processing: Weekends (Saturday and Sunday) and U.S. federal public holidays

Processing time begins the next business day after your order is placed and payment is confirmed. Orders placed on Friday after business hours, on Saturday, or on Sunday will begin processing the following Monday.

Please note: Processing time is separate from shipping time. Your total delivery window equals processing days plus transit days.

Shipping Options

We offer three shipping methods. Transit times below apply after your order has been dispatched from our facility in Los Angeles, California.

Standard Shipping

Estimated Transit Time: 3–7 business days within the continental United States. (standard carrier timelines apply)
Shipping Charges: $8.00 to $12.00 (depending upon weight)

Priority Shipping

Estimated Transit Time: Faster delivery; exact timeline shown at checkout
Shipping Charges: Displayed at checkout

Express Shipping

Estimated Transit Time: Fastest available option; exact timeline shown at checkout
Shipping Charges: Calculated at checkout

Free Shipping

We offer free shipping on qualifying orders.

Condition: Orders containing 2 or more items qualify for free shipping
Promotional Variations: Free shipping thresholds may change during special promotions or seasonal sales. The applicable condition will always be shown at checkout at the time of purchase

Shipping Origin

All orders are dispatched from our facility in Los Angeles, California, USA.

Order Tracking

Yes, all shipments are fully trackable. Once your order is dispatched, you will receive a shipping confirmation email with your tracking number and a direct link to monitor your delivery. You can also use your carrier's tracking portal at any time.

International Shipping

Wantara ships worldwide. We are happy to deliver our personalized scarves to customers across the globe.

Ships To: Worldwide
Europe Estimated Transit Time: 10 to 14 business days after dispatch
Other International Destinations: Delivery timelines vary by country and will be estimated at checkout
International Shipping Cost: Calculated by package weight at checkout
Customs Duties and Import Taxes: These are the responsibility of the customer. Wantara does not cover import fees, customs duties, or taxes charged by the destination country
Shipping Restrictions: None at this time

Changing Your Delivery Address

Before Dispatch: Contact us immediately at mail@wantara.com or +1 (323) 435-9077. Address changes can only be made before the order has been shipped, and we will do our best to accommodate your request.

After Dispatch: Once your order has been handed over to the carrier, we are unable to make address changes. Please reach out anyway, and we will advise you based on the carrier's available options.

Lost or Delayed Shipments

If your order does not arrive within the estimated delivery window, please contact us at mail@wantara.com. We will reach out to the carrier on your behalf, investigate the matter, and keep you updated throughout the process.

Holiday and Peak Season Delays

Delivery timelines may be extended during major U.S. public holidays and high-volume shopping periods. Our processing facility observes the following U.S. federal holidays, on which orders will not be processed:

New Year's Day — January 1
Martin Luther King Jr. Day — Third Monday of January
Presidents' Day — Third Monday of February
Memorial Day — Last Monday of May
Independence Day — July 4
Labor Day — First Monday of September
Thanksgiving Day — Fourth Thursday of November
Day After Thanksgiving — Fourth Friday of November
Christmas Day — December 25

Orders placed on or immediately before these dates will begin processing on the next available business day. For time-sensitive gifts, we recommend ordering at least 2 weeks in advance during the holiday season.

Please Note: All delivery timelines are estimates provided by third-party carriers and are not guaranteed by Wantara. We are not responsible for delays caused by carrier operations, weather events, customs processing, or other circumstances beyond our control.

Business & Contact Information

Business Name: Calina Inc

Website: www.wantara.com

Email: mail@wantara.com

Phone: +1 (323) 435-9077

Address: 23705 Vanowen St #135, West Hills, CA 91307, USA