Contact Us

We are always happy to hear from you. Whether you have a question about your order, need help with a personalization detail, or just want to get in touch — reach out and we will get back to you as soon as possible.

How to Reach Us

  • Email: mail@wantara.com
  • Phone: +1 (323) 435-9077
  • Mailing Address: Wantara Gifts, 23705 Vanowen St #135, West Hills, CA 91307, USA
  • Live Chat: Available 24/7 directly on our website for instant answers

For all order-related questions, exchange requests, or general inquiries, email is our preferred contact channel. Please include your order number in the subject line for faster service.

Support Hours

Our 24/7 AI-powered live chat is available on the website at all times, any day of the year.

For questions that need a human response:

  • Monday through Friday: Emails answered within 24 hours
  • Saturday and Sunday: Emails received over the weekend will be responded to on the following Monday
  • U.S. Federal Public Holidays: Human email support is unavailable. Live chat remains active. Responses resume the next business day.

Follow Us

Stay connected with Wantara for new designs, gift inspiration, and updates:

Contact Form

A contact form is available on this page. Fill in your name, email address, order number if applicable, and your message, and our team will respond within 24 business hours.

Get in touch

Contact form
For general inquiries, customer support, or press: mail@wantara.com
For general inquiries, customer support, or press: mail@wantara.com
For general inquiries, customer support, or press: mail@wantara.com
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)